Who are we?
DHX Media Ltd. (TSX: DHX; NASDAQ: DHXM) is a global children’s content and brands company, recognized for such high-profile properties as Peanuts, Teletubbies, Strawberry Shortcake, Caillou, Inspector Gadget, and the acclaimed Degrassi franchise. One of the world’s foremost producers of children’s shows, DHX Media owns the world’s largest independent library of children’s content, at 13,000 half-hours. It licenses its content to broadcasters and streaming services worldwide and generates royalties through its global consumer products program. Through its subsidiary, WildBrain, DHX Media operates one of the largest networks of children’s channels on YouTube. Headquartered in Canada, DHX Media has offices worldwide.
The London based IT Support Technician will provide 1st / 2nd line support to approximately 200 users across the UK and Europe for a dynamic global Media & Entertainment company. This role has specific responsibilities for support request assessment and routing, as well as participating in report creation and other helpdesk responsibilities. The role involves working with an in-house team of 5 IT professionals to acknowledge, triage, route, escalate and report on incidents related to Apple MACs and Windows operating systems, hardware and software.
The role demands a high level of pro-activity, drive and self-motivation. You will enjoy working in a fast-paced corporate, yet friendly, environment and will thrive on the challenge of building strong working relationships with colleagues across a network of offices in the UK & Europe.
Flexibility to work extended hours / modified schedules to meet business requirements
Occasional travel to satellite locations throughout EU to support business requirements, project planning /deployments
You will be great fit in our team if you:
You will be able to show you:
THANK YOU for all of those who express interest in joining DHX! Unfortunately, due to the volume of applications we receive, we may be unable to reply to all applicants. If we feel that you may be a good match for one of our current openings you will be contacted.
DHX will accommodate people with disabilities throughout the recruitment and selection process. Applicants are encouraged to make their needs known in advance if accommodation is required.